Professional firms
Clients expect their lawyers, accountants, insurance brokers and consultants to stay available and keep their information confidential. 010 helps firms understand and validate how they would recover.
Services clients notice first
Client confidence
For professional firms and practices, a disruption is not only a technology problem. Missed deadlines, unavailable files and silence toward clients can do lasting damage to trust.
By firm type
Protecting privileged information and continuity for ongoing matters.
Keeping client books, working papers and tax filings available, especially in filing season.
Keeping policy, renewal and claims records available when clients call.
Keeping project files, client deliverables and communication available.
Keeping drawings, models and project records recoverable, and project deadlines on track.
Keeping client accounts, documents and communication available and confidential.
Common challenges
Disruption during peak periods has the biggest impact.
Client data that must be protected and recoverable.
Staff working across offices and from home.
Practice management and cloud tools outside your control.
Questions
Yes. Cloud providers protect their platform, but your firm still needs to know how it would recover its own data, access and workflows.
Yes. Assessments are scheduled with you to avoid peak periods.
It can support those conversations with evidence. It does not guarantee coverage. See Cyber Insurance Readiness.
Yes. Scope is agreed with you and sized to your critical services.
