For Canadian organizations

010 is a Recovery Assurance company.

Recovery should be proven, not assumed. Ransomware, an outage, data deleted by mistake, an insurance renewal or an audit: our Ontario team has helped Canadian organizations protect and recover their critical systems since 2016.

Cybersecurity, managed backup, disaster recovery and sovereign archive, all focused on one thing: knowing you can recover.

Since 2016100% Canadian, Ontario-based teamData-residency options in Canada
RecoveryAssuranceSecurity OperationsManaged BackupDisaster RecoverySovereign ArchiveDATA PROTECTION

The questions that matter in a disruption

Three questions we help every client answer

01

Can we recover?

Which critical services come back after ransomware, an outage or human error, and in what order?

02

How long will it take?

Do actual restore times meet the recovery targets the business has agreed to?

03

How do we know?

What evidence can we show leadership, auditors and insurers, beyond a green status light?

Not sure about one of them? That's exactly where we start. See what Recovery Assurance is →

The recovery gap

A green check mark isn't a recovery plan.

We see it often. Backups report success, the plan is on file, and nobody has tested a full restore after ransomware or an outage. Our job is to find that gap before an incident does.

What your dashboards say vs. what you can prove

Nightly backupsCompleted
Disaster recovery planOn file
Security monitoringActive
Full restore of critical systemsNot yet tested
Time to restore operationsUnknown
The recovery gap: controls that exist are not the same as recovery you can demonstrate.

Client stories

What recovery looks like in real life

Ransomware · Manufacturing

500 production systems down

Ransomware hit a large manufacturer with hundreds of sites and took down 500 production systems. They brought in 010 to lead the recovery, and we restored their operations in full. It was our first project together, and they've been a client ever since.

Recovery for manufacturers →

Data loss · Long-time client

Data lost, found six months later

A Toronto museum, a long-time 010 client, found that a SharePoint archiving rule had deleted a large amount of finance data six months earlier. We recovered all of it, and their fiscal year-end closed on time.

About Managed Backup →

One wasn’t a client yet. One had been with us for years, we got them both back on their feet.

How Recovery Assurance works

One cycle, from assumptions to evidence

Recovery Assurance connects your technology, people and processes to tested outcomes. We work alongside your team through one repeatable cycle.

1

Discover

Identify critical services, what they depend on and how fast they must return.

2

Protect

Align backup, retention, security and recovery design with what the business needs.

3

Validate

Test recovery in a controlled way and measure the results.

4

Evidence

Record what was tested, what happened and what remains uncertain.

5

Improve

Fix the gaps that matter most, then test again as things change.

Capabilities

Cybersecurity, backup and disaster recovery, built around your recovery

Use one service or several. Within the scope we agree with you, we design them to support each other and test how they recover together.

What you gain

What changes when recovery is validated

Operational clarity

Know which services matter most and what they depend on.

Validated recoverability

Recovery tested against agreed objectives, not assumed.

Defensible evidence

Records of what was tested, observed and fixed.

Executive confidence

Decisions based on observed results, with gaps in plain view.

Who we help

Start with your recovery question

For organizations

Can we recover, and can we show it?

For IT and business leaders in regulated and mid-sized organizations.

  • Know what recovers, and how fast
  • Get ready for insurance applications and renewals
  • Give the board evidence, not a green status light

For technology partners

Add recovery expertise without building it alone

For MSPs, IT providers and integrators.

  • Bring specialist recovery validation to your clients
  • Keep the client relationship
  • Referral, co-delivery or partner-led models

For insurance & risk partners

Better readiness conversations, backed by evidence

For brokers, insurers and risk advisors.

  • Help clients prepare before underwriting
  • Clear, organized recovery evidence
  • 010 doesn’t sell insurance or guarantee coverage

Why 010

A local team, close to your operations

Since 2016

Helping organizations protect and recover critical data and systems.

Ontario-based

Our team and support centre are in Ontario.

Canadian data

Data-residency options where your obligations require it.

Partner perspective

“GPCN gives organizations greater control over performance, cost, security, and data. Providing businesses access to global private compute becomes considerably more valuable when customers also have confidence that their critical operations can be recovered. Our partnership with 010 adds specialist recovery expertise, managed data protection, and validation capabilities to the GPCN ecosystem.”

Alberto Da Anunciacao, President, Global Private Cloud Network™

Partner perspective

“We have had the privilege of working with 010 for many years. … Their commitment to excellence and unwavering support make them an invaluable partner.”

Steve Todd, CEO, PI Recovery

Ways to engage

Three ways to work with 010

“Help me understand my exposure.”

Assess and plan

  • Recovery Assurance Assessment
  • Business impact analysis
  • Business continuity and disaster recovery planning
  • Recovery architecture
  • Executive advisory
About the assessment →

“Help me deliver a project.”

Implement and recover

  • Backup and disaster recovery deployment
  • Cloud, infrastructure and provider migrations
  • Remediation of known gaps
  • Controlled recovery exercises
Architecture, Migration & Advisory →

“Help me keep recovery ready.”

Operate and govern

  • Managed protection
  • Scheduled recovery validation
  • Exception tracking and reporting
  • Ongoing advisory
Ongoing Recovery Assurance →

Assess and plan

Start with a Recovery Assurance Assessment

A structured review of where you stand today, so you can improve what matters first.

  1. Assess

    See where you stand today.

  2. Improve

    Close the gaps that matter most first.

  3. Keep it proven

    Retest and report on an agreed cycle.

What the assessment typically includes

  • Interviews with key people in IT and the business
  • Mapping of critical systems, data and dependencies
  • Review of backup, recovery and continuity arrangements
  • A look at the evidence you can show today
  • An executive report with each finding, its risk level and a recommendation

Common reasons to start now:

Insurance renewalAudit or board requestCloud migrationMerger or growthRecent incident

Talk to 010

Tell us what's on your mind

Big or small: a question about your backups, an insurance renewal coming up, or a migration you’re planning. A 010 advisor will get back to you. No commitment.

Send us a message

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Insights

What we've learned, shared with you

Backup and recovery

Your Backup Is Lying to You

A backup that has never been restored is an assumption, not a recovery plan.

News

010 and GPCN Partner to Strengthen Private Cloud Recoverability

The partnership combines GPCN’s private cloud with 010’s recovery planning, testing, validation and evidence.

Insurance readiness

Cyber Insurance Won’t Save You – This Checklist Will

Why a policy isn’t a recovery plan, and what to have ready first.